For the past week or so, my host has been having a lot of problems with email. Last week I went two days without an inbound email and today the problem occurred again. It’s been incredibly annoying to not know who sent messages, how many were missed, when the messages finally will come […]

Twice in the past week, I’ve heard an employee ask this exact question. Once in the concessions line at AMC Theaters, and once in line at Panera. I eat at Panera a few times a month and I’ve never heard them call me a “guest” before. I’ve always been a “customer.” […]